Cookies on this website

We use cookies to give you the best experience possible. By continuing to navigate through this site you consent to the use of cookies in accordance with our cookie policy
HomeHow can we help?

How can we help?

Our dedicated Customer Services team is here to help with any questions you may have.

How can we help? logo


  • When will CashOut be available to me?
  • If CashOut is available when will I start to see the potential CashOut amount?
  • How long will the CashOut remain available?
  • How do I take the CashOut amount?
  • Why does the CashOut amount in the confirmation message sometimes differ from the amount displayed in the CashOut Statement?
  • What happens if the information used to calculate the CashOut amount changes between the confirmation message being displayed and my requesting the amount shown?
  • I tried to request the CashOut amount within the 3-second period but it was not successful and the CashOut amount changed.
  • If CashOut is available, when will I start to see the potential CashOut amount?
  • When do I get my money when I use CashOut?
  • Why is CashOut no longer available?